FASTER PROCESSING

Expect a lot of orders during the promotion, but we'll do our best to process them faster!

EXPRESS SHIPMENT

We'll use express shipment for you to help you get them before the October 1 deadline!

ONLY PAY THE PRODUCTS

The shipment cost is on us so order the ones you need and get your fam and friends on board!

HILIQ AUSTRALIA
FREE SHIPPING 2021

We’re moving our annual Free Shipping event from November to September this year for our Australian Market to enjoy! Take advantage of this once-a-year promotions before the new Vaping regulation in Australia takes effect on October 1, 2021!

From September 9-11, 2021. We’re not only taking care of your nicotine, were also taking care of your Shipment costs!

Beginning October 1, 2021, the way you order Nicotine from us will be different.

You have to upload a valid prescription on our website as we will include it in the shipment of your package. The prescription should be from a registered medical practitioner. You can only order the quantity you are prescribed with.

We summarized what you need to know in this link.

We highly recommend to be informed and be prepared accordingly to avoid troubles in the future. Take advantage of our offer before it is too late!

FREE SHIPPING 2021
TERMS AND CONDITIONS:

> 56 HOURS event, starts at 9:00AM on September 9, 2019 and ends at 4:00PM on September 11, 2020 (Beijing Time)

> Automatic Free Shipping button on OVER $20USD purchase.

> NO Free Shipping for orders below $20USD purchase.

> 3KG maximum weight per order. Excess will be charged accordingly.

> 4L bottles, 1L VG/PG and empty bottles over 250ml are disabled.

> We select the best shipment method applicable to your order.

> All other discounts and/or existing promotions are disabled.

> Multiple orders are allowed. No limit on numbers of orders placed.

> Cancellation of orders after placement is strictly prohibited.

> No alteration or changes to the order can be made to avoid delay.

> No sample request and free gift request will be accepted.

REMEMBER:

Do not provide name initials or incomplete name.

Do not provide incorrect or inactive mobile number.

Do not provide wrong zip code not matching to your city.

Do not provide APO, POX box or Military Addresses.

Check your order carefully before placing it to our website.

Pay your order immediately and order as fast as you can.

Contact us in case of any doubt or for declaration requests.

PROCESSES AND EXPECTATIONS:

Ordering

Website / Mobile / Livechat
3-10 minutes

> Order as fast as you can, the first to order, the first to ship!

Processing

2-3 days

> We expect so much increase on the orders we receive per hour. We can only do so much in a day, our shippers can’t also handle too much packages all at once passing the customs so please give us more time. We will do our best to ship your package as soon as possible.

Shipment

DHL / TNT / FEDEX / DPEX
3-15 working days

> As soon as it is turned over to our couriers, please expect normal transition and delivery.

Arrival

> within ETA

> Keep away your Nicotine and liquids from out of reach of children and pets. Store in dark room, cold temperature. More Steeping time can be done for 3 days and more for improved taste. Let us know your overall experience.

WHY US?

QUALITY

We are trusted by our clients, respected by the industry.

SHIPMENT

We are committed to delivering products and satisfaction.

PRICES

We offer a low cost but not compromised quality products.

SERVICE

We have a vision to be a people company serving people.

Payment issues?
Questions about your upcoming new regulation? Other concerns?

Reach us thru the following Service Platforms:

* Toll-Free: 1-888-568-6063

* Live Chat (Click the pop up at the right side of HILIQ website)

* Live Chat Ticketing System

* Service emails: service@hiliq.com / au@hiliq.com

* Facebook / Twitter Direct Message